Vsee Clinic For Patients



We are excited to announce a new set of features that we have released. Please check out below for the summary.

VSee support staff hours are from 6AM-6PM PT (Mon-Fri). VSee support staff hours are from 6AM-6PM PT (Mon-Fri).

Welcome to the Angel Kids Pediatrics Virtual Clinic! Thank you for allowing us to care for your angel. Parents, if you have any questions for your provider regarding your child’s care or want to update the physician on your child’s condition, you can do so through your patient portal. Please book a 15-minute COVID-19 appointment here. HMSA, UHA or Medicare members: Free with $0 copay. Other patients: $75 self-pay. For self-assessments and other information, return to the COVID Hawaii main page at covidhawaii.com. Patient Patient ManualManualManual For Patients WHAT YOU NEED To enjoy the best experience on VSee, make sure you have:. High-speed Internet access. Bandwidth of 150 kbps (500 kbps is best). Webcam or built-in camera. Microphone and speakers BROWSER Make sure you are using a supported browser.


1. Remember User Choice for Calling Mode*

VSee Clinic can now remember a user’s preference between “Join on the Web” (In-browser calling) vs “Join from VSee Messenger App”. Users simply click on the checkbox when the window below is displayed. To change preferences, go to My Account > Preferences.

*Only available for clinics with In-browser calling.



2. Inform Walk-in Patients About Existing Appointment

Patients will be informed about their existing appointment if they try to enter the waiting room directly.

3. Schedule Appointment for a Patient’s Dependent

For clinics with Dependent feature enabled, Clinic Admins can now book appointments with a minor/child using a clinic’s parent account. On the New Appointment user interface, a Clinic Admin can create a dependent on the fly before booking an appointment.

Vsee Clinic For Patients App Download


4. Ability to Customize Email and SMS* Invite Message

This has been a common request recently and we are happy to inform that providers will now have more flexibility to customize the invite message. *To enable SMS invite for your clinic, please contact help@vsee.com.

Invite via Email

What Is Vsee Clinic

Invite via SMS

5. Easy Switch of Rooms for Patients on the Mobile App

Patients with appointments from different providers/rooms will no longer have to log out in order to switch to a different room. From the home screen on the VSee Clinic mobile app, patients can switch to another room.


Vsee Clinic Sign In

6. Set Waiting Room Visibility on the Mobile App

Download mac operating system to flash drive. We have improved the onboarding process for patients. A search function will now be available on the VSee Clinic mobile app if patients do not have their providers invite link with them.

A Waiting Room’s visibility on the app can be set. If configured to be not searchable, patients will receive a message that they need to contact their provider.

Vsee Clinic Waiting Room

Vsee

Waiting Room Search

Waiting Room Settings

7. Clinic Performance Improvements

Enhancements were done to improve overall Clinic performance.


Vsee Clinic For Patients

Other improvements and fixes are also included in this release. If you have any questions, drop us an email at help@vsee.com.